Oh Look, It's snowing AGAIN....
The crews that clear the snow must be wondering if this pace is going to continue all winter!
Come to think of it, their families must be asking the same thing.
Personally, since I've decided to park in the parking garage whenever it snows it's costing me a lot of extra cash. At $4.00 per day (opposed to the $2.00 it was before the city doubled their rates!) it adds up fast for someone on a small fixed income. There should be some way for the city to make this less of a burden on low income citizens as it's essentially a flat tax, which is inherently unfair to low income citizens if it isn't offset somehow. And for the residents of the Endicott who for some terrible reason aren't provided with any place to park by our landlord (CATCH) it's doubly troubling. For residents who are mostly low income Section 8 recipients it's truly unconscionable for an organization like CATCH to neglect this issue. In the 5+ years I've lived here the additional money I've had to spend for parking adds up to hundreds of dollars per year!
The extra cost isn't the only thing either. The daily threat of getting our cars towed is one more unnecessary burden we have to live with. To try to ease the cost, and because most of us just can't afford to pay to park in a metered spot every weekday, we park across the street in the parking lot for the strip mall on Storrs St. despite the signs warning that it's for store patrons only. I've been towed once and it cost me $150 to get my car back!
Take a minute and picture yourself having a small fixed income where every single dollar is budgeted. Then picture yourself having your car towed and held (for ransom) unless you can somehow come up with $150. Don't forget, they're also charging you a daily storage fee, so the longer it takes you to get the money (if you even can) the more it costs you. Imagine if you had to wait the better part of a month until you get some money again to be able to get your car back. How much is that going to be? Will you have enough left over to pay rent or buy groceries? What about getting to work, going to doctors appointments, or if you have kids?
These days unless you have someone you can borrow the money from you might be forced to go to a 'Payday Lender' and pay a huge interest rate (20%?) to get your car back.
Before I moved into the Endicott I sat down with the property manager from Hodges (our former management company) and when I asked about parking she indicated that 'they were in negotiations to try and procure parking for us'. That sounded hopeful, and because I'd already spent over a year on a waiting list I wasn't going to refuse the apartment!
Since that day (in addition to the property manager) I've contacted Dave Florence in the parking department, Allan Bennett who represents Ward 6, Matt Walsh, the city planner, and even the property manager (Heritage Realty in Mass.) for the strip mall to try to get us some parking, all to no avail.
Well, that's not entirely accurate. Dave Florence did offer Endicott residents first dibs on reserved parking in the new parking garage. In case you're wondering, the rates for leased spaces in the Capital Commons parking garage are "$1,344 per year for a covered space and $1,044 per year for an uncovered space". While that offer was better than nothing, personally if I could afford to pay that I wouldn't be on Section 8!
It's bad enough that this situation has existed as long as it has, but to let it continue to without some relief for people who already have more than enough to worry about will be callous and unnecessary. C'mon CATCH (and the city of Concord), please step up to the plate and put an end to this situation ASAP.
Monday, December 31, 2007
Monday, December 24, 2007
Holiday Thoughts on Christmas Eve
I want to wish everyone a happy and healthy holiday season.
I'm celebrating a traditional but solitary New England Christmas here in New Hampshire, missing my father greatly but recalling wonderful Christmas memories from childhood.
The traditional reading of "The Night Before Christmas" and "How the Grinch Stole Christmas", remembering how hard it was to get to sleep on Christmas eve listening for any faint sound that might actually be Santa on the roof and the rush of anticipation in my belly. Also waking up early on Christmas morning, wondering if it's too early to wake mom and dad to get the day started, then feeling like it's taking them forever while they make their coffee and have a bit of breakfast before finally gathering around the tree to see if your wishes had been answered by Santa.
I'm also thinking of all the people who might not be having a 'merry' Christmas for whatever reason, including those not able to be with their loved ones for the holidays and those who can't afford to get their kids what they've been asking for the past year. And most recently, the employees who have found themselves suddenly without their jobs just before Christmas.
To many of those folks, remember that there are people out there who care, and tomorrow's always a new day.
And as my father would always say to me when times were tough, "this too shall pass", then he'd remind me to "keep smiling".
Bless you Dad.
And bless all of you, one and all..
I'm celebrating a traditional but solitary New England Christmas here in New Hampshire, missing my father greatly but recalling wonderful Christmas memories from childhood.
The traditional reading of "The Night Before Christmas" and "How the Grinch Stole Christmas", remembering how hard it was to get to sleep on Christmas eve listening for any faint sound that might actually be Santa on the roof and the rush of anticipation in my belly. Also waking up early on Christmas morning, wondering if it's too early to wake mom and dad to get the day started, then feeling like it's taking them forever while they make their coffee and have a bit of breakfast before finally gathering around the tree to see if your wishes had been answered by Santa.
I'm also thinking of all the people who might not be having a 'merry' Christmas for whatever reason, including those not able to be with their loved ones for the holidays and those who can't afford to get their kids what they've been asking for the past year. And most recently, the employees who have found themselves suddenly without their jobs just before Christmas.
To many of those folks, remember that there are people out there who care, and tomorrow's always a new day.
And as my father would always say to me when times were tough, "this too shall pass", then he'd remind me to "keep smiling".
Bless you Dad.
And bless all of you, one and all..
My Favorite Card
The title of this card is "Frozen Thung", and inside it says"Hathy Holidayth".
The first thing I like is that it looks a bit like I did back when I was a little kid.
The other thing is his resemblance to the younger brother in the classic Christmas movie "A Christmas Story" who also froze his tongue to a metal pole. The only thing missing are the kids gathered around him laughing.
So here's to wishing everyone "Hathy Holidayth"!
Here's the info from the back of the card (with my comments added):
Contemporary American Photographers
Photograph [Copyright] 1994 Joe Lampi (<- This guy is good)
Dublin Productions (<- really neat site w/ Flash, check out the photos)
Frothen Thung
[Copyright] Palm Press, Inc. 1995 (<- Interesting cards)
1442A Walnut Street #120
Berkeley, California 94709
Thursday, December 20, 2007
Whoever Shoveled The Alleyway, THANK YOU!
Whoever did the shoveling in our alleyway this morning was great!
Maybe it was my imagination, but it seemed like they were trying to do it without disturbing the residents up above.
If I could afford it I would have 'tipped' them for being so conscientious! And if I wasn't half-asleep (and trying to remain that way) I would at least have thanked them [quietly].
It's much easier putting up with the seasonal noises like clearing snow if you know someone's at least trying to minimize their part.
Readers should keep in mind that those of us living on the south side of the Endicott building have endured over a year of construction noise, dust, and at times extreme vibrations while the Concord Commons building was being built.
As I've written before, I've gone through two air conditioners that have prematurely died from all the fine dirt that settled on our building during the construction, and what used to be (when I moved in) a nice bright apartment, is now dark, with a view of a brick wall and the unfinished floors of the Concord Commons building.
On another note, I thought I'd share my latest experience with the new parking garage.
I've been parking my car inside the new parking garage every time it's snowed to stay out of the way of Brochu's snow plows in the Market Basket parking lot where most of us park. After having Lenny(?) (he said he was Red's son) plow snow into all four sides of my little hatchback one time, and then curse me out* when I asked him about it, I've decided to pay the cost of parking instead of going through that again.
That experience aside, during the last big storm several days ago I parked in the new parking garage over the weekend. When I went to leave (Tuesday I believe) I had a envelope on my windshield containing a letter from the parking department and a parking stub to use.
You see the parking gate had to be left up during the storm, so there were cars inside that didn't get a stub/ticket when they entered. I thought it was great that the parking division went to the trouble of providing a parking stub and letter** explaining the situation. What they might not have accounted for though, were the folks like me who didn't leave on Monday morning.
When I took their supplied ticket stub and tried leaving, the system wouldn't let me. So, I went up to the 3rd floor pay station and stuck the ticket in to see if I had to pay something. The ticket popped back out with a message telling me to "See the cashier". Huh? I thought what 'cashier'?
I then tried calling the Concord police/parking department, twice, no answer, the phone system just sent me back to the beginning of the automated message....
By this time I was really frustrated. I had a doctor's appointment at 1 PM and it was 12: 55! My car and I were being held hostage inside the garage! Finally, thanks to another resident of the Endicott who was there paying he suggested that I try the 'call-box' down at the exit gate. I'd forgotten all about that in my panic so I thanked him and rushed down to the exit and pushed the button. After a short delay a helpful woman listened to my plight but had never heard of the "See cashier" message I'd received when trying to pay (I wish I had my camera so that I could have taken a picture),
and finally lifted the gate manually (by remote from PD). She was great and wished me good luck as I sped off to my appointment.
When I returned later that day to park inside again (because of ANOTHER expected snow) there was a serviceman already there to check the system! I must say even though there are obviously some bugs to work out with the new garage (and hopefully some additional pay stations) the parking department is staying on top of the situation. Now they need to work on their phone system! It's not good when you can't get someone on the line and you're caught in a unending phone system circle.
I'm sure Dave Florence (of the parking dept.) will adjust his procedures accordingly for the next big snow storm that will surely come. Every time I've dealt with him (and everyone else in the parking division for that matter) he's been pleasant to deal with and quick to respond.
* The younger Brochu said that if I continued to complain that he'd "make sure nobody from the Endicott could park there"... and since it was about a week before Christmas he added "Merry F****** Christmas!". Nice, huh?
---------------------------------------------------------------
**Copy of parking letter:
Monday, December 17, 2007
Due to the fact that the entry gate was left in an open position it is likely that you do not have an exit ticket for the parking garage. Please use the ticket enclosed with this note as you exit ticket from the garage. This ticket DOES NOT need to be processed at the Automatic Pay Station - simply insert into the exit gate verifier and the gate will open.
Thank you for your use of the Capital Commons Garage. Please contact the Parking Control Unit with any questions about the facility.
Sincerely,
Dave Florence
-----------------------------------------------------------
Maybe it was my imagination, but it seemed like they were trying to do it without disturbing the residents up above.
If I could afford it I would have 'tipped' them for being so conscientious! And if I wasn't half-asleep (and trying to remain that way) I would at least have thanked them [quietly].
It's much easier putting up with the seasonal noises like clearing snow if you know someone's at least trying to minimize their part.
Readers should keep in mind that those of us living on the south side of the Endicott building have endured over a year of construction noise, dust, and at times extreme vibrations while the Concord Commons building was being built.
As I've written before, I've gone through two air conditioners that have prematurely died from all the fine dirt that settled on our building during the construction, and what used to be (when I moved in) a nice bright apartment, is now dark, with a view of a brick wall and the unfinished floors of the Concord Commons building.
On another note, I thought I'd share my latest experience with the new parking garage.
I've been parking my car inside the new parking garage every time it's snowed to stay out of the way of Brochu's snow plows in the Market Basket parking lot where most of us park. After having Lenny(?) (he said he was Red's son) plow snow into all four sides of my little hatchback one time, and then curse me out* when I asked him about it, I've decided to pay the cost of parking instead of going through that again.
That experience aside, during the last big storm several days ago I parked in the new parking garage over the weekend. When I went to leave (Tuesday I believe) I had a envelope on my windshield containing a letter from the parking department and a parking stub to use.
You see the parking gate had to be left up during the storm, so there were cars inside that didn't get a stub/ticket when they entered. I thought it was great that the parking division went to the trouble of providing a parking stub and letter** explaining the situation. What they might not have accounted for though, were the folks like me who didn't leave on Monday morning.
When I took their supplied ticket stub and tried leaving, the system wouldn't let me. So, I went up to the 3rd floor pay station and stuck the ticket in to see if I had to pay something. The ticket popped back out with a message telling me to "See the cashier". Huh? I thought what 'cashier'?
I then tried calling the Concord police/parking department, twice, no answer, the phone system just sent me back to the beginning of the automated message....
By this time I was really frustrated. I had a doctor's appointment at 1 PM and it was 12: 55! My car and I were being held hostage inside the garage! Finally, thanks to another resident of the Endicott who was there paying he suggested that I try the 'call-box' down at the exit gate. I'd forgotten all about that in my panic so I thanked him and rushed down to the exit and pushed the button. After a short delay a helpful woman listened to my plight but had never heard of the "See cashier" message I'd received when trying to pay (I wish I had my camera so that I could have taken a picture),
and finally lifted the gate manually (by remote from PD). She was great and wished me good luck as I sped off to my appointment.
When I returned later that day to park inside again (because of ANOTHER expected snow) there was a serviceman already there to check the system! I must say even though there are obviously some bugs to work out with the new garage (and hopefully some additional pay stations) the parking department is staying on top of the situation. Now they need to work on their phone system! It's not good when you can't get someone on the line and you're caught in a unending phone system circle.
I'm sure Dave Florence (of the parking dept.) will adjust his procedures accordingly for the next big snow storm that will surely come. Every time I've dealt with him (and everyone else in the parking division for that matter) he's been pleasant to deal with and quick to respond.
* The younger Brochu said that if I continued to complain that he'd "make sure nobody from the Endicott could park there"... and since it was about a week before Christmas he added "Merry F****** Christmas!". Nice, huh?
---------------------------------------------------------------
**Copy of parking letter:
Monday, December 17, 2007
Due to the fact that the entry gate was left in an open position it is likely that you do not have an exit ticket for the parking garage. Please use the ticket enclosed with this note as you exit ticket from the garage. This ticket DOES NOT need to be processed at the Automatic Pay Station - simply insert into the exit gate verifier and the gate will open.
Thank you for your use of the Capital Commons Garage. Please contact the Parking Control Unit with any questions about the facility.
Sincerely,
Dave Florence
-----------------------------------------------------------
Monday, December 17, 2007
Things Are Getting Worse
In and around the Endicott things have been going downhill in the past few months. Part of it is the season, since winter for pedestrians in Concord is notoriously bad. Another part of the problem is some of the residents here at the Endicott.
Today was a perfect example of the former. I had to go to the grocery store across the street. The trip there was pretty good. The sidewalk was relatively clear in front of and beside the Endicott, and the only area that wasn't cleared was the area with the benches down by the corner.
The other side of the street was where it turned bad. The snow banks completely cover the sidewalk so people parking there have to walk in the road after they park their cars, and what's worse, pedestrians crossing the street from the side of the shopping plaza have no way of getting to the signaling button for the lights because there's 4-5 feet of snow surrounding it. Because of that pedestrians are left to cross the street while traffic is going by!
That's the 'pedestrian' part of the trip. The 'resident' part started with the elevator, which still hasn't been serviced (the doors sometimes open violently, then close about 1/3 of the way), and the elevator certification certificate (and it's Plexiglas cover) was hanging from one screw. The screw I installed the last time it was like this was gone. That means someone took the time to unscrew the extra long screw I put in over a month ago. Who would do something like that? Maybe the same type that has covered the area with graffiti 'tags'? I don't know, but it's just another sign that this beautiful (or what could be) old hotel and it surroundings are uncared for and deteriorating.
There is a huge crack in the ceiling near the elevator on the third floor that I just noticed the other day reminding me that no one has ever returned to inspect the building after construction was complete (as they said they would). I have a big crack in the wall of my bedroom next to my window also that I've mentioned previously.
The residents are still being exposed to second-hand smoke ever since "Energy Improvements" installed new lights and bathroom fans....
[Interesting note]: According to a "Breathe New Hampshire" representative I spoke with, there are absolutely no state or federal laws protecting residents of apartment buildings from this health threat!
How can that be, with all the legislation that's been passed lately? So much for our representatives working to protect us.
So as of now, it's perfectly legal for tenants to be forced to breathe second hand smoke (and in my case it's so strong that I've been awakened twice because of it when I didn't keep my bathroom fan running) unless they keep their bathroom fans running 24/7 (something they're not designed to do, not to mention a huge waste of ENERGY), and isn't that a potential fire hazard?
"Energy Improvements" company? Indeed!
- Please note that before the bathroom fans were replaced there was no problem whatsoever.
The two bags of trash I wrote about previously were still sitting in the snow down by the corner (I put them in the dumpster), the box spring and mattress were still sitting down in the alley (as of Saturday), and now there's a piece of old furniture sitting down by the ground floor elevator door.
The long list [of mainly plumbing repairs] I submitted weeks ago hasn't been responded to in any way.
My upstairs neighbor continues to clomp around shaking me and my apartment to the point of things actually falling off the wall, and ignoring the numerous letters sent to him from management telling him to contact them to discuss the matter.
The phone number he gave them is out of service, and after MB management and I had agreed that I was going to update [her] as to his compliance (or 'non') I call and hear from the secretary that she's off on vacation for "a few weeks"? Huh?
I've been trying to give them time, but three months in and things are getting worse, not better.
There are two men hired to do the maintenance for all of CATCH's properties, does that sound like enough? I worked for Concord Royal Gardens in the maintenance department as an apartment inspector and we had three times that number of maintenance personnel for just the two complexes and they were barely able to keep up with it!
I feel sorry for the one who has to answer the night-time 'emergency' calls! It's totally unrealistic to expect two people to handle all that in any kind of timely and responsible manner.
How long does this go on before the obvious conclusions are drawn by CATCH?
My conclusions are:
Bob the guy responsible for cleaning the building continues to slack, but is still getting a free apartment and stipend.
MB Management is not committing enough resources to responsibly care for the buildings and tenants they contracted for.
Promises/commitments made by construction-related people aren't being kept.
Residents continue to defy rules and management with impunity.
The condition of the building continues to deteriorate
CATCH needs to rectify this situation quickly.
Today was a perfect example of the former. I had to go to the grocery store across the street. The trip there was pretty good. The sidewalk was relatively clear in front of and beside the Endicott, and the only area that wasn't cleared was the area with the benches down by the corner.
The other side of the street was where it turned bad. The snow banks completely cover the sidewalk so people parking there have to walk in the road after they park their cars, and what's worse, pedestrians crossing the street from the side of the shopping plaza have no way of getting to the signaling button for the lights because there's 4-5 feet of snow surrounding it. Because of that pedestrians are left to cross the street while traffic is going by!
That's the 'pedestrian' part of the trip. The 'resident' part started with the elevator, which still hasn't been serviced (the doors sometimes open violently, then close about 1/3 of the way), and the elevator certification certificate (and it's Plexiglas cover) was hanging from one screw. The screw I installed the last time it was like this was gone. That means someone took the time to unscrew the extra long screw I put in over a month ago. Who would do something like that? Maybe the same type that has covered the area with graffiti 'tags'? I don't know, but it's just another sign that this beautiful (or what could be) old hotel and it surroundings are uncared for and deteriorating.
There is a huge crack in the ceiling near the elevator on the third floor that I just noticed the other day reminding me that no one has ever returned to inspect the building after construction was complete (as they said they would). I have a big crack in the wall of my bedroom next to my window also that I've mentioned previously.
The residents are still being exposed to second-hand smoke ever since "Energy Improvements" installed new lights and bathroom fans....
[Interesting note]: According to a "Breathe New Hampshire" representative I spoke with, there are absolutely no state or federal laws protecting residents of apartment buildings from this health threat!
How can that be, with all the legislation that's been passed lately? So much for our representatives working to protect us.
So as of now, it's perfectly legal for tenants to be forced to breathe second hand smoke (and in my case it's so strong that I've been awakened twice because of it when I didn't keep my bathroom fan running) unless they keep their bathroom fans running 24/7 (something they're not designed to do, not to mention a huge waste of ENERGY), and isn't that a potential fire hazard?
"Energy Improvements" company? Indeed!
- Please note that before the bathroom fans were replaced there was no problem whatsoever.
The two bags of trash I wrote about previously were still sitting in the snow down by the corner (I put them in the dumpster), the box spring and mattress were still sitting down in the alley (as of Saturday), and now there's a piece of old furniture sitting down by the ground floor elevator door.
The long list [of mainly plumbing repairs] I submitted weeks ago hasn't been responded to in any way.
My upstairs neighbor continues to clomp around shaking me and my apartment to the point of things actually falling off the wall, and ignoring the numerous letters sent to him from management telling him to contact them to discuss the matter.
The phone number he gave them is out of service, and after MB management and I had agreed that I was going to update [her] as to his compliance (or 'non') I call and hear from the secretary that she's off on vacation for "a few weeks"? Huh?
I've been trying to give them time, but three months in and things are getting worse, not better.
There are two men hired to do the maintenance for all of CATCH's properties, does that sound like enough? I worked for Concord Royal Gardens in the maintenance department as an apartment inspector and we had three times that number of maintenance personnel for just the two complexes and they were barely able to keep up with it!
I feel sorry for the one who has to answer the night-time 'emergency' calls! It's totally unrealistic to expect two people to handle all that in any kind of timely and responsible manner.
How long does this go on before the obvious conclusions are drawn by CATCH?
My conclusions are:
Bob the guy responsible for cleaning the building continues to slack, but is still getting a free apartment and stipend.
MB Management is not committing enough resources to responsibly care for the buildings and tenants they contracted for.
Promises/commitments made by construction-related people aren't being kept.
Residents continue to defy rules and management with impunity.
The condition of the building continues to deteriorate
CATCH needs to rectify this situation quickly.
Friday, December 14, 2007
What A Difference!
I just spoke with a woman in the City Clerk's office who epitomizes what a thoughtful, caring, public employee should be. I wish I'd remembered to get her name but nonetheless she is to be commended. She was pleasant, helpful, and actually seemed to care about helping me!
Imagine that!
The Concord Police Dispatcher who hung up on me early this morning should take notes from this wonderful woman as to how you deal with a citizen with a problem.
(As I said in my previous post, the officer I spoke with when I called back was a professional, took the time to hear me out and explained the situation)
In calling the City Clerk's office for the phone number of my City Councilman she also helped me with other suggestions, such as who to speak to in the General Services Dept.. She emphasized that my Councilman and the great people over at General Services would want to know about my concerns.
I always try to look at both sides of issues, and I know that people have good and bad days, but in jobs where you deal with the public (and Police Dispatch is NOT an easy job by any measure) you have to have people who maintain their professionalism at all times.
I do have to wonder though, what kind of leadership the police department has lately. In the 20 years I've lived here I can't recall so many negative incidents involving the department. I realize that they're short-staffed, and that could contribute in some ways to this behavior. I have maintain hope that the leaders in the department are working to reverse this trend of unprofessional behavior.
We want to be proud and supportive of our police force, not embarrassed or fearful. Police and Fire men and women have incredibly dangerous and critical jobs to do. Anyone who opts for those professions is to be commended and supported, but they have a responsibility to remember who they're working for, and to maintain the highest standards possible. In my experience that has been the case most of the time, but this latest experience has left me concerned.
To conclude, this woman I spoke with today in the City Clerk's office restored my faith that there are good, caring, professional people working for the city of Concord. That level of excellence is what all departments should strive for.
Imagine that!
The Concord Police Dispatcher who hung up on me early this morning should take notes from this wonderful woman as to how you deal with a citizen with a problem.
(As I said in my previous post, the officer I spoke with when I called back was a professional, took the time to hear me out and explained the situation)
In calling the City Clerk's office for the phone number of my City Councilman she also helped me with other suggestions, such as who to speak to in the General Services Dept.. She emphasized that my Councilman and the great people over at General Services would want to know about my concerns.
I always try to look at both sides of issues, and I know that people have good and bad days, but in jobs where you deal with the public (and Police Dispatch is NOT an easy job by any measure) you have to have people who maintain their professionalism at all times.
I do have to wonder though, what kind of leadership the police department has lately. In the 20 years I've lived here I can't recall so many negative incidents involving the department. I realize that they're short-staffed, and that could contribute in some ways to this behavior. I have maintain hope that the leaders in the department are working to reverse this trend of unprofessional behavior.
We want to be proud and supportive of our police force, not embarrassed or fearful. Police and Fire men and women have incredibly dangerous and critical jobs to do. Anyone who opts for those professions is to be commended and supported, but they have a responsibility to remember who they're working for, and to maintain the highest standards possible. In my experience that has been the case most of the time, but this latest experience has left me concerned.
To conclude, this woman I spoke with today in the City Clerk's office restored my faith that there are good, caring, professional people working for the city of Concord. That level of excellence is what all departments should strive for.
What Has Happened To Concord's Police Department?
This is hard for me to understand. Especially with all the negative press they've had lately. But unfortunately this morning at around 1:50 AM another representative of the Concord Police department has given them a black eye when dealing with the public. About fifteen minutes before that someone woke up everyone in the building who lives on the side facing the new Concord Commons building when someone from the city crew that was clearing snow used a snow blower to clear the alleyway between the buildings! If that wasn't bad enough, after they were done they continued with shoveling (that's what they should have done with the small amount of snow in the alley in the first place), but the person doing it kept banging his shovel on the wall of the building to knock the snow off. I finally opened my window and yelled at him that there were people trying to sleep up here, to which he yelled something belligerent! At that point I decided to call the police to make a noise complaint.
I called their non-emergency line, a woman answered the call and I proceeded to explain what the problem was. She immediately stated "there's nothing we're going to do about that"....
I started to say "but I thought there were noise laws...". The next thing I knew she had hung up on me. I just sat there, still holding the phone to my ear for close to a minute, trying to contemplate what had just happened. Just a few minutes before I was sleeping soundly, and now I was literally shaking with disbelief. I sat there for another minute or so and called the police back. I wasn't sure what I was going to say, but I couldn't, and wouldn't stand for that kind of rude behavior from people who work for the public!
When the phone was answered it was by someone who identified himself as the shift supervisor. I explained what had just happened, along with my original complaint. This time I got a courteous person who took the time to listen to my complaint, and even though he also said there was nothing they could do, he explained that it was because because the snow removal crews weren't subject to the same noise laws that everyone else is.
He apologized for the behavior of the previous person and listened patiently as I continued to go on that I was able to understand the need to clear the streets at night, but that the job could have been done by shoveling alone instead of a snowblower, and also that the person doing it should have been more thoughtful towards the residents and definitely not belligerent like he was when told he was waking people up.
In all my dealings with the Concord Police over the years 99% of them have been professional and courteous. Every one of them was polite and helpful (except for that one rookie who treated me like a criminal after my late father's car had been towed away and I was distraught). That 99% seem like genuinely nice people. I have the utmost respect for them and the dangerous job they do, and the last thing they need is another example of one of them being rude to the people who pay their salary. What this woman who answered my call did was take a bad situation and compounded it by being curt and rude.
I'll be speaking to our local and state representatives about this latest episode and we'll find out what they have to say about it.
And one last thought.... The episode I just read about in the police log regarding a man who had just been released from prison after 30 years and was homeless was troubling. Sure he had been told to leave the building and was technically "trespassing" , but instead of arresting him, the human thing to do would have been to find him shelter for the night and steer him towards a public assistance program. Instead they sent him back into the system. How cold and heartless can you get? That's not the kind of society I want to belong to, and it's not the kind of society I believe we should strive for. Shame on the officer who made the decision to arrest him instead of giving him the help he so obviously needed.
I called their non-emergency line, a woman answered the call and I proceeded to explain what the problem was. She immediately stated "there's nothing we're going to do about that"....
I started to say "but I thought there were noise laws...". The next thing I knew she had hung up on me. I just sat there, still holding the phone to my ear for close to a minute, trying to contemplate what had just happened. Just a few minutes before I was sleeping soundly, and now I was literally shaking with disbelief. I sat there for another minute or so and called the police back. I wasn't sure what I was going to say, but I couldn't, and wouldn't stand for that kind of rude behavior from people who work for the public!
When the phone was answered it was by someone who identified himself as the shift supervisor. I explained what had just happened, along with my original complaint. This time I got a courteous person who took the time to listen to my complaint, and even though he also said there was nothing they could do, he explained that it was because because the snow removal crews weren't subject to the same noise laws that everyone else is.
He apologized for the behavior of the previous person and listened patiently as I continued to go on that I was able to understand the need to clear the streets at night, but that the job could have been done by shoveling alone instead of a snowblower, and also that the person doing it should have been more thoughtful towards the residents and definitely not belligerent like he was when told he was waking people up.
In all my dealings with the Concord Police over the years 99% of them have been professional and courteous. Every one of them was polite and helpful (except for that one rookie who treated me like a criminal after my late father's car had been towed away and I was distraught). That 99% seem like genuinely nice people. I have the utmost respect for them and the dangerous job they do, and the last thing they need is another example of one of them being rude to the people who pay their salary. What this woman who answered my call did was take a bad situation and compounded it by being curt and rude.
I'll be speaking to our local and state representatives about this latest episode and we'll find out what they have to say about it.
And one last thought.... The episode I just read about in the police log regarding a man who had just been released from prison after 30 years and was homeless was troubling. Sure he had been told to leave the building and was technically "trespassing" , but instead of arresting him, the human thing to do would have been to find him shelter for the night and steer him towards a public assistance program. Instead they sent him back into the system. How cold and heartless can you get? That's not the kind of society I want to belong to, and it's not the kind of society I believe we should strive for. Shame on the officer who made the decision to arrest him instead of giving him the help he so obviously needed.
Wednesday, December 12, 2007
Winter And The Holidays Are Upon Us
Well the ground is now covered with snow and it freezing outside. Cars are sprayed with salt or whatever they're putting on the roads these days, and slush builds up around our tires.
The car washes are busier than ever and for a while now there's more than one car wash in Concord! For too long (since the one next to KFC on Hall Street closed) you had two choices, the car wash on Loudon Road, or drive to Thirty Pines in Penacook. Now the addition of two on Manchester Street makes it much easier, and for me just seeing them more often gives me a needed reminder to stop and wash the salty winter sludge off.
Unfortunately for some here at the Endicott, winter apparently means leaving your trash somewhere other than in the dumpster. I've been seeing bags of trash left down by the entrance to the Green Martini, on the first floor by the elevator, and this morning two bags down on the corner by the sitting area (unfortunately the city didn't clear that walkway). That's only a few steps away from the dumpster!
I'm hoping that it's one of the more elderly or infirmed residents that find it especially hard to get around in the winter, and not someone who's just lazy. I grabbed the bag I saw by the door last week and took it to the dumpster myself, but something needs to be posted or somehow communicated to the residents by management. There is also a mattress and box spring that was left in the alleyway leaning up against the fence by the back door of the Green Martini.
And while I'm talking about the alleyway, Bob needs to make sure that when he parks his company truck in that alley he leaves room for people to get through with trash and whatnot. I was barely able to squeeze by with my trash the other day!
It needs to be made clear to all the residents that they can call MB Management if they have something large to dispose of or they find it difficult to get their trash to the dumpster. We have someone who is paid to keep the building clean, and the maintenance people should have trucks to remove large items that residents can't dispose of on their own.
I hope MB Management produces a distributes a new Resident Handbook soon as the old one from Hodges doesn't apply anymore (or does it?). I seem to recall that we were informed by CATCH that there would be a new one coming out with the change of management. So far there hasn't been any communication from MB since the initial letter with address and phone number.
Speaking of which, I tried calling the office of MB Management Monday and got a message that the number wasn't in service! A subsequent call to CATCH informed me that Marie Poole was on her way over there to find out what the problem was.
Thank goodness for Marie. She's so attentive to our needs and is so pleasant to deal with!
(Update: In speaking with Tiffany (who works for Kathy at MB) she said that the phone situation lasted for about three hours before it was resolved.)
And so is our new property manager Kathy at MB. So far she's been very receptive to some issues I've brought to her. Nothing has changed yet, but I'm trying to be patient. She told me that she was excited that the old Endicott Hotel was one of the properties they were hired to manage and that she hoped to get it looking better soon.
I plan to do whatever I can to [both] help that happen, and keep the fire lit (as it were). It's sad to see the condition of this historic old building, unkempt and dirty with peeling paint in the entryways, lights that haven't been replaced in years, with the old and I must say ugly paint on the upper facade and the beautiful bowed windows that overlook the street. This wonderful old building has been badly neglected for too long and it deserves better. Especially now that it has a brand new building next door and the city is focusing on development of the South Main Street area.
It's a bit discouraging to look out my third floor window across at the uninhabited floors of the new building, and especially when I walk by the empty space on the ground floor adjacent to the new theaters. I picture a busy coffee shop-bookstore or casual dining restaurant there, but I'm told that because of Gibson's Book Store across the plaza the former isn't likely. The lack of occupants to date concerns me, as I'm sure it does the owner and the city, but I'm hoping that the current situation will be but a distant memory as the downtown comes to life.
It will be a welcome change.
The car washes are busier than ever and for a while now there's more than one car wash in Concord! For too long (since the one next to KFC on Hall Street closed) you had two choices, the car wash on Loudon Road, or drive to Thirty Pines in Penacook. Now the addition of two on Manchester Street makes it much easier, and for me just seeing them more often gives me a needed reminder to stop and wash the salty winter sludge off.
Unfortunately for some here at the Endicott, winter apparently means leaving your trash somewhere other than in the dumpster. I've been seeing bags of trash left down by the entrance to the Green Martini, on the first floor by the elevator, and this morning two bags down on the corner by the sitting area (unfortunately the city didn't clear that walkway). That's only a few steps away from the dumpster!
I'm hoping that it's one of the more elderly or infirmed residents that find it especially hard to get around in the winter, and not someone who's just lazy. I grabbed the bag I saw by the door last week and took it to the dumpster myself, but something needs to be posted or somehow communicated to the residents by management. There is also a mattress and box spring that was left in the alleyway leaning up against the fence by the back door of the Green Martini.
And while I'm talking about the alleyway, Bob needs to make sure that when he parks his company truck in that alley he leaves room for people to get through with trash and whatnot. I was barely able to squeeze by with my trash the other day!
It needs to be made clear to all the residents that they can call MB Management if they have something large to dispose of or they find it difficult to get their trash to the dumpster. We have someone who is paid to keep the building clean, and the maintenance people should have trucks to remove large items that residents can't dispose of on their own.
I hope MB Management produces a distributes a new Resident Handbook soon as the old one from Hodges doesn't apply anymore (or does it?). I seem to recall that we were informed by CATCH that there would be a new one coming out with the change of management. So far there hasn't been any communication from MB since the initial letter with address and phone number.
Speaking of which, I tried calling the office of MB Management Monday and got a message that the number wasn't in service! A subsequent call to CATCH informed me that Marie Poole was on her way over there to find out what the problem was.
Thank goodness for Marie. She's so attentive to our needs and is so pleasant to deal with!
(Update: In speaking with Tiffany (who works for Kathy at MB) she said that the phone situation lasted for about three hours before it was resolved.)
And so is our new property manager Kathy at MB. So far she's been very receptive to some issues I've brought to her. Nothing has changed yet, but I'm trying to be patient. She told me that she was excited that the old Endicott Hotel was one of the properties they were hired to manage and that she hoped to get it looking better soon.
I plan to do whatever I can to [both] help that happen, and keep the fire lit (as it were). It's sad to see the condition of this historic old building, unkempt and dirty with peeling paint in the entryways, lights that haven't been replaced in years, with the old and I must say ugly paint on the upper facade and the beautiful bowed windows that overlook the street. This wonderful old building has been badly neglected for too long and it deserves better. Especially now that it has a brand new building next door and the city is focusing on development of the South Main Street area.
It's a bit discouraging to look out my third floor window across at the uninhabited floors of the new building, and especially when I walk by the empty space on the ground floor adjacent to the new theaters. I picture a busy coffee shop-bookstore or casual dining restaurant there, but I'm told that because of Gibson's Book Store across the plaza the former isn't likely. The lack of occupants to date concerns me, as I'm sure it does the owner and the city, but I'm hoping that the current situation will be but a distant memory as the downtown comes to life.
It will be a welcome change.
Wednesday, December 5, 2007
What's up with Concord and it's city workers?
It's 1 AM here at the Endicott and just now someone started up a snowblower outside!
Now I'm all for cleaning up the sidewalks after a storm, but in the five years I've lived here this is a first.
Aren't there noise ordinances in Concord anymore? What are they thinking?
The snow cleanup that normally goes on isn't bad (and has to be done at night) but this is exceptionally loud and undoubtedly woke some people up!
I have to say the crews do an excellent job clearing the snow that piles up after storms, but whoever OKed the use of a snow blower next to a residential building at 1 AM needs to be re-educated.
(It wasn't long ago that I called Jeff Hoadley the Director of Public Properties and left a message/complaint about a city worker running a leaf blower in the alley between our building and the new building at around 7 AM.)
I also have to say that overall the condition of the streets and highways (and other 'Public Properties') of Concord is embarrassing. Weeds growing up untouched, trash strewn along the sides of streets, and most recently trash left untouched around the dumpster beside the brand new parking garage and in the freshly landscaped sitting area down at the corner of Storrs Street and Pleasant Street extension.
On most days (before the snow came) if you walked by the dumpster behind the Lighting Place you'd see broken beer bottles, food and trash from the restaurant, and other trash scattered around from the stairs by the dumpster halfway out to the street. I have dozens of photos I've taken of the trash left scattered around. It remained there unless I picked it up (which I did every time I saw it) or people from the bar/restaurant cleaned it up.
I assume that much of the mess is caused when the trash truck empties the dumpster, and god forbid the driver from getting off his butt to clean up anything that falls out in the process! And not once have I seen any city workers cleaning the area or picking up trash scattered around the public seating area. In the mornings they have someone check and empty the trash bag in the trash receptacle, but in the process they walk right by and ignore any trash in the nicely landscaped area around the benches.
Once when there was part of a sandwich roll and it's contents smeared around at the bottom of the stairs (directly in the middle) next to the dumpster, I asked the server inside the restaurant [politely], then later one of the owners if they could have someone go clean it up. After both of them arguing with me saying "How do you know it came from us? It could have been from anyone, it could be from someone living in the Endicott..." she eventually said that they would take care of it. (The only reason I didn't take care of it myself and avoid the nastiness was that it was a gooey mess that required a hose or other cleaning supplies).
Does it really matter how the mess got there? Shouldn't we all take some pride in our block and keep it as clean as possible? People walking that way shouldn't have to jump over food and avoid broken beer bottles!
I certainly try to do my part, but shouldn't the city take the same pride in keeping the public areas clean and looking good? Who's responsible for that area between the Lighting Place and the new parking garage where the dumpster is? Why has it been ignored and collecting broken beer bottles, cigarette butts, and other trash?
I haven't spoken to Mr. Hoadley or others in person yet but I plan to at some point. Until then I can only guess as to the reasons the city looks so unkempt and some of it's workers seem to lack common decency and sense at times. Maybe part of it's money, maybe some of it's being able to find and keep good thoughtful workers.
I just know that when I walk down many city streets seeing the same litter sitting there day after day and see the same weeds growing higher and higher along the highways, and especially when I see the city spend millions of dollars on a new parking garage and landscaping, then see it not being cared for, I'm disheartened.
Now I'm all for cleaning up the sidewalks after a storm, but in the five years I've lived here this is a first.
Aren't there noise ordinances in Concord anymore? What are they thinking?
The snow cleanup that normally goes on isn't bad (and has to be done at night) but this is exceptionally loud and undoubtedly woke some people up!
I have to say the crews do an excellent job clearing the snow that piles up after storms, but whoever OKed the use of a snow blower next to a residential building at 1 AM needs to be re-educated.
(It wasn't long ago that I called Jeff Hoadley the Director of Public Properties and left a message/complaint about a city worker running a leaf blower in the alley between our building and the new building at around 7 AM.)
I also have to say that overall the condition of the streets and highways (and other 'Public Properties') of Concord is embarrassing. Weeds growing up untouched, trash strewn along the sides of streets, and most recently trash left untouched around the dumpster beside the brand new parking garage and in the freshly landscaped sitting area down at the corner of Storrs Street and Pleasant Street extension.
On most days (before the snow came) if you walked by the dumpster behind the Lighting Place you'd see broken beer bottles, food and trash from the restaurant, and other trash scattered around from the stairs by the dumpster halfway out to the street. I have dozens of photos I've taken of the trash left scattered around. It remained there unless I picked it up (which I did every time I saw it) or people from the bar/restaurant cleaned it up.
I assume that much of the mess is caused when the trash truck empties the dumpster, and god forbid the driver from getting off his butt to clean up anything that falls out in the process! And not once have I seen any city workers cleaning the area or picking up trash scattered around the public seating area. In the mornings they have someone check and empty the trash bag in the trash receptacle, but in the process they walk right by and ignore any trash in the nicely landscaped area around the benches.
Once when there was part of a sandwich roll and it's contents smeared around at the bottom of the stairs (directly in the middle) next to the dumpster, I asked the server inside the restaurant [politely], then later one of the owners if they could have someone go clean it up. After both of them arguing with me saying "How do you know it came from us? It could have been from anyone, it could be from someone living in the Endicott..." she eventually said that they would take care of it. (The only reason I didn't take care of it myself and avoid the nastiness was that it was a gooey mess that required a hose or other cleaning supplies).
Does it really matter how the mess got there? Shouldn't we all take some pride in our block and keep it as clean as possible? People walking that way shouldn't have to jump over food and avoid broken beer bottles!
I certainly try to do my part, but shouldn't the city take the same pride in keeping the public areas clean and looking good? Who's responsible for that area between the Lighting Place and the new parking garage where the dumpster is? Why has it been ignored and collecting broken beer bottles, cigarette butts, and other trash?
I haven't spoken to Mr. Hoadley or others in person yet but I plan to at some point. Until then I can only guess as to the reasons the city looks so unkempt and some of it's workers seem to lack common decency and sense at times. Maybe part of it's money, maybe some of it's being able to find and keep good thoughtful workers.
I just know that when I walk down many city streets seeing the same litter sitting there day after day and see the same weeds growing higher and higher along the highways, and especially when I see the city spend millions of dollars on a new parking garage and landscaping, then see it not being cared for, I'm disheartened.
Saturday, December 1, 2007
Close Call For Nativity Display
Gusty winds brought down the Christmas Tree in front of the Concord, NH State House today somewhere between noon and 1 PM, narrowly missing the Nativity display. Luck, or divine intervention? I guess I'll leave that up to you.The gusty winds we've been experiencing the past day or so were strong enough to snap the big pine tree off at the base.
This could be just the start of a stormy start to the week as the National Weather Service puts out this alert:
"[...]THIS STORM HAS THE POTENTIAL TO BE THE FIRST MAJOR WINTER STORM OF
THE SEASON FOR MUCH OF THE REGION. SNOW WILL SPREAD FROM SOUTHWEST
TO NORTHEAST SUNDAY NIGHT...WITH SNOW LASTING INTO TUESDAY AT MANY
LOCATIONS. SINCE THE END OF THIS EVENT IS STILL SEVERAL DAYS
AWAY...SOME UNCERTAINTY STILL EXISTS IN SNOWFALL TOTALS.
HOWEVER...THIS STORM DOES HAVE THE POTENTIAL TO PRODUCE GREATER
THAN A FOOT OF SNOW ACROSS MUCH OF THE REGION.[...]"
I don't know about you, but I'll be taking advantage of the new parking garage next door and parking under cover for the next few days.
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