Well the ground is now covered with snow and it freezing outside. Cars are sprayed with salt or whatever they're putting on the roads these days, and slush builds up around our tires.
The car washes are busier than ever and for a while now there's more than one car wash in Concord! For too long (since the one next to KFC on Hall Street closed) you had two choices, the car wash on Loudon Road, or drive to Thirty Pines in Penacook. Now the addition of two on Manchester Street makes it much easier, and for me just seeing them more often gives me a needed reminder to stop and wash the salty winter sludge off.
Unfortunately for some here at the Endicott, winter apparently means leaving your trash somewhere other than in the dumpster. I've been seeing bags of trash left down by the entrance to the Green Martini, on the first floor by the elevator, and this morning two bags down on the corner by the sitting area (unfortunately the city didn't clear that walkway). That's only a few steps away from the dumpster!
I'm hoping that it's one of the more elderly or infirmed residents that find it especially hard to get around in the winter, and not someone who's just lazy. I grabbed the bag I saw by the door last week and took it to the dumpster myself, but something needs to be posted or somehow communicated to the residents by management. There is also a mattress and box spring that was left in the alleyway leaning up against the fence by the back door of the Green Martini.
And while I'm talking about the alleyway, Bob needs to make sure that when he parks his company truck in that alley he leaves room for people to get through with trash and whatnot. I was barely able to squeeze by with my trash the other day!
It needs to be made clear to all the residents that they can call MB Management if they have something large to dispose of or they find it difficult to get their trash to the dumpster. We have someone who is paid to keep the building clean, and the maintenance people should have trucks to remove large items that residents can't dispose of on their own.
I hope MB Management produces a distributes a new Resident Handbook soon as the old one from Hodges doesn't apply anymore (or does it?). I seem to recall that we were informed by CATCH that there would be a new one coming out with the change of management. So far there hasn't been any communication from MB since the initial letter with address and phone number.
Speaking of which, I tried calling the office of MB Management Monday and got a message that the number wasn't in service! A subsequent call to CATCH informed me that Marie Poole was on her way over there to find out what the problem was.
Thank goodness for Marie. She's so attentive to our needs and is so pleasant to deal with!
(Update: In speaking with Tiffany (who works for Kathy at MB) she said that the phone situation lasted for about three hours before it was resolved.)
And so is our new property manager Kathy at MB. So far she's been very receptive to some issues I've brought to her. Nothing has changed yet, but I'm trying to be patient. She told me that she was excited that the old Endicott Hotel was one of the properties they were hired to manage and that she hoped to get it looking better soon.
I plan to do whatever I can to [both] help that happen, and keep the fire lit (as it were). It's sad to see the condition of this historic old building, unkempt and dirty with peeling paint in the entryways, lights that haven't been replaced in years, with the old and I must say ugly paint on the upper facade and the beautiful bowed windows that overlook the street. This wonderful old building has been badly neglected for too long and it deserves better. Especially now that it has a brand new building next door and the city is focusing on development of the South Main Street area.
It's a bit discouraging to look out my third floor window across at the uninhabited floors of the new building, and especially when I walk by the empty space on the ground floor adjacent to the new theaters. I picture a busy coffee shop-bookstore or casual dining restaurant there, but I'm told that because of Gibson's Book Store across the plaza the former isn't likely. The lack of occupants to date concerns me, as I'm sure it does the owner and the city, but I'm hoping that the current situation will be but a distant memory as the downtown comes to life.
It will be a welcome change.
Showing posts with label Clay McCuistion. Show all posts
Showing posts with label Clay McCuistion. Show all posts
Wednesday, December 12, 2007
Tuesday, November 6, 2007
Why Am I Being Forced To Breathe Cigarrette fumes? (and why has it been allowed to go on for so long?)
I just got up from the computer and went into the bathroom. As soon as I opened the door I was hit with the stench of cigarette smoke. Big problem -- I don't smoke.
This is an ongoing issue ever since we had some "Energy Improvements" company come in and replace the bathroom fan-light combination and kitchen ceiling light with what I assume were touted as energy-efficient florescent units (which are much dimmer than the previous lights). I didn't notice the ventilation problem until the apartment directly above me was rented. Soon after that I noticed odors in my bathroom that weren't mine. Now the cooking smells were fine, but the first time I opened the bathroom door and smelled a strong odor of cigarette smoke I almost threw up. And just the other night I was awakened by the smell of tobacco in my bedroom and realized that I hadn't left the fan on in the bathroom. Something must be done about this! It's unhealthy, annoying, and I'm betting it violates state and/or federal laws.
Since I brought the matter to the attention of the Hodges management and maintenance personnel I was told that "there's nothing we can do about it", and another time "just run the fan" (of course that's saving energy now isn't it?). The former quote was during a quarterly inspection in which someone from maintenance, and the property manager were present.
Since then I have learned from another resident down the hall from me that she's had the same issue, she brought it to the attention of CATCH, and was given (by Hodges) one, and then two air filter/fans similar to the expensive ones you've seen on TV but much cheaper (and I do mean cheaper). And finally, I brought this issue up again recently to our property manager and pretty much all I got was a shrug. I wasn't offered any air filter or any other solution. At that point I mentioned that if this issue was brought to the attention of state or federal authorities someone would be in big trouble.
Q: Is it possible that this issue had something to do with Hodges not managing CATCH properties anymore (as of November 1st)? TBD
Q: Did anyone from CATCH or Hodges contact the company that replaced the fans to find out what they did to create this unhealthy and illegal condition and rectify it or hold them accountable in any way? I haven't seen any evidence of that.
Q: Did CATCH/Hodges Development Corp. do anything to rectify the problem themselves other than to provide cheap air filters (and only after a resident complained to CATCH)? No.
Q: Do I still have to breathe cigarette smoke coming from another apartment? Yes.
Since that time Hodges Development Corp. has been replaced by "MB Management" for reasons unknown to me at this time. I will be speaking to CATCH directly about this and other concerns but it shouldn't be contingent upon me to go to them to rectify this existing and known issue. They know about the unhealthy (and illegal?) situation and they've done nothing [to date].
Some of the questions I have for them are:
1. What were the reasons for the management change?
2. Was there any communication between the Hodges maintenance staff and the new maintenance staff at MB management, concerning among other things any specific quirks/issues relating to specific properties (like the steam heating system and the mis-configured wiring in the Endicott, or where the cable/telco access rooms are)?
3. Who was the energy improvement company that replaced the bathroom fans/lights (and the kitchen lights that are much dimmer than before) and are they going to be held accountable?
4. What did [that] company do to the ventilation system to cause fumes/odors from one apartment to flow into other apartments?
5. What is CATCH's plan to remedy the [illegal] situation?
6. Why haven't the people who videotaped the condition of our apartments prior to construction returned to inspect the apartments for potential damage done by the construction vibrations?
There's a crack in my bedroom wall next to the window [now] that they should take note of.
7. When is the exterior of the Endicott going to be painted? Heck, when is someone going to bother to even clean the entry ways of the building?
I was told by a manager of the Pachamama store on the ground floor that the owner of the sections of the building that CATCH doesn't own was trying to secure a grant to fix the exterior.
- Does CATCH have any similar plans?
8. Does CATCH/the construction company feel any obligation to the residents whose air conditioners died prematurely (like mine) from all the construction dust/dirt (and mortar that ended up sprayed onto our windows and A/C units when it was being finished) to provide some form of compensation?
9. Why do (or do) they have a resident getting a free apartment plus a stipend for cleaning the building and being the resident contact who works full time, when the carpets are stained, the laundry room is disgusting, and even after he supposedly vacuums the carpets are still dirty? Plus I mentioned the entry ways, which haven't been cleaned [ever that I've seen].
- When I spoke to our [Hodges] property manager about spills/dirt in the elevator that sometimes remain for a day or more before being cleaned up, I even offered to clean them myself if they could provide a mop, bucket, and ringer in the maintenance closet adjacent to my door, to no avail.
10. Referring to #9, Why don't they have someone who is on-site all the time? Residents complain that he's not there during the day, and after he gets home is tired and frequently sleeping and unavailable. I'd be willing to bet that there's someone living in the building right now that would love to get a free apartment and stipend that would be there during the day/night, and actually care about keeping the place looking good (inside and out).
- I'm hoping that he's not being shielded from responsibility because he's a CATCH volunteer...
I frequently make coffee and take it with me while I walk around the block picking up trash, brushing away cigarette butts from around the new benches in front of the building, picking up [some of] the trash left around the dumpster behind the Lighting Place and next to the brand new parking garage, and also trash scattered around the nicely landscaped section just built down at the corner of Pleasant St. extension and Storrs St.. If I'm out walking around and I see trash I usually pick it up and put it in one of the nearby trash cans. I'm frequently cleaning up trash strewn about when the dumpster driver empties the dumpster or food and/or broken beer bottles from the Green Martini are left lying on the pavement (and sometimes in the middle of the stairs) next to the dumpster.
If I could afford it I'd buy one of those dustpan/trash containers with a handle and a broom to take on my walks around the block (I don't know how I'd carry my coffee though).
Why does it seem that I'm the only one who cares enough to at least try to keep the block clean?
I guess that most people think that it's someone else's problem.
Another thing I can't understand is why can't the city of Concord have it's workers clean the area? I see them changing out the trash bags in the early mornings but they walk right past trash strewn about the brand new sitting area on the corner that was so nicely landscaped. All that nice new construction and landscaping and it was just a matter of days until the trash started accumulating.
For that matter, why has the city of Concord let it's streets and highways get so neglected with weeds growing out all over the place, and other unsightly areas neglected until someone complains loudly enough to the right person? And why do we frequently have to wait until the day after a snowstorm for the downtown side street sidewalks to be cleared and sanded?
And why don't the residents of the Endicott have any parking spots provided for them so that we aren't threatened daily with towing ($150.00 ransom I've been forced to pay once already) because we park in the big parking lot across the street?
And finally, will I ever get a response to my email request to Clay McCuistion who's the "blog wrangler" for the Concord Monitor online's "blogsNH"?
A while ago I wrote to him (following the instructions at the top of the page for people wishing to "blog here") and haven't heard anything back.
I just checked the date I sent the email and it's been eleven days! So I guess I'll send it again in case it got lost, and if I have to I'll go to the Concord Monitor offices and hand deliver it.
Hopefully you'll be reading blog posts from me at blogsNH in the very near future!
-UPDATE [11/10/07]: I got a brief email from Mr. McCuistion the other day informing me he's on vacation and wouldn't be back until November 2oth.
All those questions and more will have to wait for another day and another post in The Endicott Dispatch. Stay tuned...
This is an ongoing issue ever since we had some "Energy Improvements" company come in and replace the bathroom fan-light combination and kitchen ceiling light with what I assume were touted as energy-efficient florescent units (which are much dimmer than the previous lights). I didn't notice the ventilation problem until the apartment directly above me was rented. Soon after that I noticed odors in my bathroom that weren't mine. Now the cooking smells were fine, but the first time I opened the bathroom door and smelled a strong odor of cigarette smoke I almost threw up. And just the other night I was awakened by the smell of tobacco in my bedroom and realized that I hadn't left the fan on in the bathroom. Something must be done about this! It's unhealthy, annoying, and I'm betting it violates state and/or federal laws.
Since I brought the matter to the attention of the Hodges management and maintenance personnel I was told that "there's nothing we can do about it", and another time "just run the fan" (of course that's saving energy now isn't it?). The former quote was during a quarterly inspection in which someone from maintenance, and the property manager were present.
Since then I have learned from another resident down the hall from me that she's had the same issue, she brought it to the attention of CATCH, and was given (by Hodges) one, and then two air filter/fans similar to the expensive ones you've seen on TV but much cheaper (and I do mean cheaper). And finally, I brought this issue up again recently to our property manager and pretty much all I got was a shrug. I wasn't offered any air filter or any other solution. At that point I mentioned that if this issue was brought to the attention of state or federal authorities someone would be in big trouble.
Q: Is it possible that this issue had something to do with Hodges not managing CATCH properties anymore (as of November 1st)? TBD
Q: Did anyone from CATCH or Hodges contact the company that replaced the fans to find out what they did to create this unhealthy and illegal condition and rectify it or hold them accountable in any way? I haven't seen any evidence of that.
Q: Did CATCH/Hodges Development Corp. do anything to rectify the problem themselves other than to provide cheap air filters (and only after a resident complained to CATCH)? No.
Q: Do I still have to breathe cigarette smoke coming from another apartment? Yes.
Since that time Hodges Development Corp. has been replaced by "MB Management" for reasons unknown to me at this time. I will be speaking to CATCH directly about this and other concerns but it shouldn't be contingent upon me to go to them to rectify this existing and known issue. They know about the unhealthy (and illegal?) situation and they've done nothing [to date].
Some of the questions I have for them are:
1. What were the reasons for the management change?
2. Was there any communication between the Hodges maintenance staff and the new maintenance staff at MB management, concerning among other things any specific quirks/issues relating to specific properties (like the steam heating system and the mis-configured wiring in the Endicott, or where the cable/telco access rooms are)?
3. Who was the energy improvement company that replaced the bathroom fans/lights (and the kitchen lights that are much dimmer than before) and are they going to be held accountable?
4. What did [that] company do to the ventilation system to cause fumes/odors from one apartment to flow into other apartments?
5. What is CATCH's plan to remedy the [illegal] situation?
6. Why haven't the people who videotaped the condition of our apartments prior to construction returned to inspect the apartments for potential damage done by the construction vibrations?
There's a crack in my bedroom wall next to the window [now] that they should take note of.
7. When is the exterior of the Endicott going to be painted? Heck, when is someone going to bother to even clean the entry ways of the building?
I was told by a manager of the Pachamama store on the ground floor that the owner of the sections of the building that CATCH doesn't own was trying to secure a grant to fix the exterior.
- Does CATCH have any similar plans?
8. Does CATCH/the construction company feel any obligation to the residents whose air conditioners died prematurely (like mine) from all the construction dust/dirt (and mortar that ended up sprayed onto our windows and A/C units when it was being finished) to provide some form of compensation?
9. Why do (or do) they have a resident getting a free apartment plus a stipend for cleaning the building and being the resident contact who works full time, when the carpets are stained, the laundry room is disgusting, and even after he supposedly vacuums the carpets are still dirty? Plus I mentioned the entry ways, which haven't been cleaned [ever that I've seen].
- When I spoke to our [Hodges] property manager about spills/dirt in the elevator that sometimes remain for a day or more before being cleaned up, I even offered to clean them myself if they could provide a mop, bucket, and ringer in the maintenance closet adjacent to my door, to no avail.
10. Referring to #9, Why don't they have someone who is on-site all the time? Residents complain that he's not there during the day, and after he gets home is tired and frequently sleeping and unavailable. I'd be willing to bet that there's someone living in the building right now that would love to get a free apartment and stipend that would be there during the day/night, and actually care about keeping the place looking good (inside and out).
- I'm hoping that he's not being shielded from responsibility because he's a CATCH volunteer...
I frequently make coffee and take it with me while I walk around the block picking up trash, brushing away cigarette butts from around the new benches in front of the building, picking up [some of] the trash left around the dumpster behind the Lighting Place and next to the brand new parking garage, and also trash scattered around the nicely landscaped section just built down at the corner of Pleasant St. extension and Storrs St.. If I'm out walking around and I see trash I usually pick it up and put it in one of the nearby trash cans. I'm frequently cleaning up trash strewn about when the dumpster driver empties the dumpster or food and/or broken beer bottles from the Green Martini are left lying on the pavement (and sometimes in the middle of the stairs) next to the dumpster.
If I could afford it I'd buy one of those dustpan/trash containers with a handle and a broom to take on my walks around the block (I don't know how I'd carry my coffee though).
Why does it seem that I'm the only one who cares enough to at least try to keep the block clean?
I guess that most people think that it's someone else's problem.
Another thing I can't understand is why can't the city of Concord have it's workers clean the area? I see them changing out the trash bags in the early mornings but they walk right past trash strewn about the brand new sitting area on the corner that was so nicely landscaped. All that nice new construction and landscaping and it was just a matter of days until the trash started accumulating.
For that matter, why has the city of Concord let it's streets and highways get so neglected with weeds growing out all over the place, and other unsightly areas neglected until someone complains loudly enough to the right person? And why do we frequently have to wait until the day after a snowstorm for the downtown side street sidewalks to be cleared and sanded?
And why don't the residents of the Endicott have any parking spots provided for them so that we aren't threatened daily with towing ($150.00 ransom I've been forced to pay once already) because we park in the big parking lot across the street?
And finally, will I ever get a response to my email request to Clay McCuistion who's the "blog wrangler" for the Concord Monitor online's "blogsNH"?
A while ago I wrote to him (following the instructions at the top of the page for people wishing to "blog here") and haven't heard anything back.
I just checked the date I sent the email and it's been eleven days! So I guess I'll send it again in case it got lost, and if I have to I'll go to the Concord Monitor offices and hand deliver it.
Hopefully you'll be reading blog posts from me at blogsNH in the very near future!
-UPDATE [11/10/07]: I got a brief email from Mr. McCuistion the other day informing me he's on vacation and wouldn't be back until November 2oth.
All those questions and more will have to wait for another day and another post in The Endicott Dispatch. Stay tuned...
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