Showing posts with label Fire. Show all posts
Showing posts with label Fire. Show all posts

Monday, July 20, 2009

What's That Smell?

On the drive back from shopping, somewhere around Dunkin Donuts on Loudon Rd. I began to smell smoke.

As I continued down the hill towards the arena the smell was so strong that I had to close all the car windows. I can't be certain because it's dark but I'm pretty sure there was the haze of smoke. As I drove on I was looking around for emergency lights or the light from a fire but nothing was visible.

The smell reminded me of a trash fire or something of that nature and the large area that I could smell it made me think it was serious.

Somewhere around the intersection of 93 a Concord police cruiser passed going the opposite way so at that point I figured that they might be going to check things out. Actually I thought (due to the intensity of the smell, etc.) that someone must have reported it to the police/fire dept. by that time so there was no need for me to call.

When I got home I decided to call anyway, mainly to ask what the source was, so I called the regular police number (not 911). When I did the woman who answered didn't seem to be aware of the situation and transferred me to the Fire Dept..

Strangely they didn't seem to know anything about it either which was troubling because it had now been close to 15 minutes since I saw the police cruiser driving into the area!

I find it hard to believe that the officer couldn't have smelled the smoke/fumes even if his windows were closed. I also find it disappointing that I was the first one to report something so obvious.

Since then I haven't heard any sirens, which doesn't necessarily mean much, but does mean that there's nothing big going on anyway. I'll be interested to find out what the source was and though I'm tempted to call the Fire Department now I will wait until daytime.

Wait.... my brain just clicked into gear.. (D'oh!) I have a scanner stored [somewhere] that I haven't used since the police started using that 'trunked' system or whatever it's called (you could only hear one side of the conversation, which is annoying). Last I knew the fire communications didn't have that issue. OK, time to search the closets and hook that up..

I'll get to the bottom of this one way or another.....

UPDATE [8/27/09]: Since this incident I've noticed the same smell (albeit not as strong) when passing the Fire Dept. training area next to the Everett Arena, so unless I find out differently I'm going to assume that it's connected with that.

Friday, December 14, 2007

What A Difference!

I just spoke with a woman in the City Clerk's office who epitomizes what a thoughtful, caring, public employee should be. I wish I'd remembered to get her name but nonetheless she is to be commended. She was pleasant, helpful, and actually seemed to care about helping me!

Imagine that!

The Concord Police Dispatcher who hung up on me early this morning should take notes from this wonderful woman as to how you deal with a citizen with a problem.
(As I said in my previous post, the officer I spoke with when I called back was a professional, took the time to hear me out and explained the situation)

In calling the City Clerk's office for the phone number of my City Councilman she also helped me with other suggestions, such as who to speak to in the General Services Dept.. She emphasized that my Councilman and the great people over at General Services would want to know about my concerns.

I always try to look at both sides of issues, and I know that people have good and bad days, but in jobs where you deal with the public (and Police Dispatch is NOT an easy job by any measure) you have to have people who maintain their professionalism at all times.

I do have to wonder though, what kind of leadership the police department has lately. In the 20 years I've lived here I can't recall so many negative incidents involving the department. I realize that they're short-staffed, and that could contribute in some ways to this behavior. I have maintain hope that the leaders in the department are working to reverse this trend of unprofessional behavior.

We want to be proud and supportive of our police force, not embarrassed or fearful. Police and Fire men and women have incredibly dangerous and critical jobs to do. Anyone who opts for those professions is to be commended and supported, but they have a responsibility to remember who they're working for, and to maintain the highest standards possible. In my experience that has been the case most of the time, but this latest experience has left me concerned.

To conclude, this woman I spoke with today in the City Clerk's office restored my faith that there are good, caring, professional people working for the city of Concord. That level of excellence is what all departments should strive for.