I know, I know.... I haven't posted for a while, but I didn't realize that it's been over two weeks!
That's one of the things pain does to me..
A while ago I broke a molar, and being one to bitch about something and at the same time put off doing anything about it as long as possible, I've been dealing with the on again - off again pain.
You see, while the pain isn't constant, and over the counter meds can take care of it 95% of the time, the procrastinator in me (and my avoidance of doctors in general) dominates. The other 5% of the time when the pain feels like I've been shot in the face, I put my hand on that side of my face and moan like a wuss.... until I take more Ibuprofen than I probably should and contemplate taking one of the prescription pain meds I was prescribed. I've only done that once. (I don't want to get used to using them, and too many people get hooked on them)
I can hear those yelling "just get off yer butt and get it fixed!" (like my brother). I know they're right, and I have made an appointment with Dr. Binder (the dentist my father went to), but the memories I have of painful visits to the dentist in my youth, and the fact that I have no insurance and live on a small disability check each month, doesn't help!
So forgive me for the lack of posts lately. The times that I've been able to concentrate and get some writing done have been taken up by my BlogsNH blog "TechAlert". And even there I went a week between posts.
As for things here at the Endicott, I got a nice visit from our property manager Kathy who updated me on some issues I'd been wondering about, and we now have a new maintenance man Ray who promptly located and installed the window screen that I've been asking for!
He's going to be a great asset and hopefully MB Management will find more maintenance people just like him to take care of CATCH's properties!
My upstairs neighbor has been a bit quieter (except for playing the music a bit too loud a few nights ago around MIDNIGHT, and the next night starting around 11 PM!). The occasional thuds and 'heavy walking' that ~~shakes~~ my apartment is still going on, though less than before.
I think that he's making an attempt to be more respectful (most of the time), but I don't think he realizes how much it really shakes things down here!
Sometimes, when I'm writing or engrossed in a TV show, the [sometimes] sudden THUD makes my (already bad) heart skip a beat!
It's really a shame that due to the fact that this is such an old building without the sound barriers that new* construction incorporates, like poured cement floors, padded carpeting, and wall insulation and/or concrete firewall barriers between apartments, his just walking across the floor can create the effect of a train going by. Thank goodness it usually a short train!
On another note, I'm really starting to make use of the new parking garage next door, especially during snow storms. I've noticed others are too, and it's really nice to not have to scrape ice and snow off the car after a storm! They really should position a Pay Station down on the ground floor though. Having to drive up to the Pay Station before being able to leave doesn't seem to make much sense. Granted it's not a huge deal, but others have noted the lack of Pay Stations and commented on that issue in the paper. That issue aside, the Concord Parking Department is doing an excellent job attending to the garage and it's patrons!
And finally, I heard recently that our resident caretaker (and keeper of the keys) Bob recently suffered a broken hip. Let's all hope he has a quick and successful (oh, and relatively pain-free) recovery!
'till next time, be safe folks.
* Within the last 50 years or so.
I've changed the title of this blog after moving back to Western Mass. The move has taken me from the [former] Endicott Hotel in Concord, NH to the [former] Chesterfield Hotel in Chesterfield, MA. Both are around 100 years old and in need of repair but the environment surrounding each is quite different. Topics will remain hyperlocal.
Thursday, January 31, 2008
Monday, January 14, 2008
Nothing's Changed
Lately I've been sleeping during the day, so things have been relatively quiet.
I find that getting up after midnight and reading Internet news and blogs, then writing and/or compiling material for future posts allows me to really focus without a lot of distractions. The down side is that it's hard to get normal things done that can't be done at night.
I'm trying to avoid being awake during the day and evening when my neighbor has friends over that have crying babies and unruly young children.
Unfortunately the young guy upstairs has odd hours and does things that literally shake my apartment frequently. There's one part of his floor that if he walks heavily it rattles some pipes in my ceiling. And when he gets out of his recliner it's like something hit the building. Many nights (around 2 AM) when he returns (from work?) it's like he has a full 'sea-bag' and throws it on the floor.
Doing this, knowing that he's disturbing me greatly, shows such a lack of respect and utter contempt for me and management.
Yet it continues with no end in sight....
Ah the joys of living in a sagging old hotel with thin carpets (with no padding underneath) and tile flooring.
Hey at least there's no kid riding his Big Wheel up and down the hallways yelling "redrum!", right?
All kidding aside, it makes my quality of life intolerable at times, and the worst part is that no one seems to care enough to do anything to fix it. For someone who suffers from chronic depression this is anything but helpful.
As I write this he's banging around over my head, literally shaking me in my chair at times, showing an absolute lack of respect for me and the management.
As far as the Endicott and the issues I've written about in past postings, nothing has changed at all. January 3rd when I took my rent check up to the MB management office one of the maintenance men was there and I asked him for the screen for one of my windows. It was taken by one of the maintenance guys from Hodges (the previous management company) when my air conditioner went in. He said that he'd have to look for it and would be over sometime that afternoon. He asked for, and I gave him permission to enter my apartment if I wasn't there. I returned from my errands around 5 PM but saw no evidence that he'd been there, and no screen. There was no note, and no communication to date regarding the status of my screen.
MB also has a list of repairs that need to be done in my apartment, not the least of which is the bathroom ventilation system that was messed up when the company "Energy Improvements" installed new bathroom light/fans and kitchen ceiling lights in all the apartments . The fan pretty much has to run 24/7 or the cigarette fumes from my neighbors fill my apartment.
[None of the other repairs are 'emergency' repairs.]
Not a single word has been communicated to me about this or any of the other concerns I brought up to our new property manager.
And zero communication regarding the upstairs neighbor who's received 3-5 written warnings/complaints, and as far as I know still won't answer his door for management (or me), and still refuses to contact the office as requested. Yet he's still living here and hasn't been served with any papers as far as I know. And I haven't been contacted regarding it either. All the communication has been instigated by me.
The building is still dirty and dingy, nothing being cleaned other than a quick vacuum once a week. The entry ways have the same dirt they've had on them for years. The walls get painted once in a while, and I don't think they've ever been washed in between paintings.
The exterior paint has needed scraping and new paint for years, especially the two doorways on the side of the building. Of course since there's multiple owners of different parts of the building it's that much harder to coordinate things like that. I hear that the other owner (besides CATCH) has been trying to get a grant or something from the historical preservation folks and/or the city to pay for external renovations.
In the mean time what would be a beautiful former hotel sits here neglected and uncared for. Now that I think about it, I'm feeling pretty neglected too.
I find that getting up after midnight and reading Internet news and blogs, then writing and/or compiling material for future posts allows me to really focus without a lot of distractions. The down side is that it's hard to get normal things done that can't be done at night.
I'm trying to avoid being awake during the day and evening when my neighbor has friends over that have crying babies and unruly young children.
Unfortunately the young guy upstairs has odd hours and does things that literally shake my apartment frequently. There's one part of his floor that if he walks heavily it rattles some pipes in my ceiling. And when he gets out of his recliner it's like something hit the building. Many nights (around 2 AM) when he returns (from work?) it's like he has a full 'sea-bag' and throws it on the floor.
Doing this, knowing that he's disturbing me greatly, shows such a lack of respect and utter contempt for me and management.
Yet it continues with no end in sight....
Ah the joys of living in a sagging old hotel with thin carpets (with no padding underneath) and tile flooring.
Hey at least there's no kid riding his Big Wheel up and down the hallways yelling "redrum!", right?
All kidding aside, it makes my quality of life intolerable at times, and the worst part is that no one seems to care enough to do anything to fix it. For someone who suffers from chronic depression this is anything but helpful.
As I write this he's banging around over my head, literally shaking me in my chair at times, showing an absolute lack of respect for me and the management.
As far as the Endicott and the issues I've written about in past postings, nothing has changed at all. January 3rd when I took my rent check up to the MB management office one of the maintenance men was there and I asked him for the screen for one of my windows. It was taken by one of the maintenance guys from Hodges (the previous management company) when my air conditioner went in. He said that he'd have to look for it and would be over sometime that afternoon. He asked for, and I gave him permission to enter my apartment if I wasn't there. I returned from my errands around 5 PM but saw no evidence that he'd been there, and no screen. There was no note, and no communication to date regarding the status of my screen.
MB also has a list of repairs that need to be done in my apartment, not the least of which is the bathroom ventilation system that was messed up when the company "Energy Improvements" installed new bathroom light/fans and kitchen ceiling lights in all the apartments . The fan pretty much has to run 24/7 or the cigarette fumes from my neighbors fill my apartment.
[None of the other repairs are 'emergency' repairs.]
Not a single word has been communicated to me about this or any of the other concerns I brought up to our new property manager.
And zero communication regarding the upstairs neighbor who's received 3-5 written warnings/complaints, and as far as I know still won't answer his door for management (or me), and still refuses to contact the office as requested. Yet he's still living here and hasn't been served with any papers as far as I know. And I haven't been contacted regarding it either. All the communication has been instigated by me.
The building is still dirty and dingy, nothing being cleaned other than a quick vacuum once a week. The entry ways have the same dirt they've had on them for years. The walls get painted once in a while, and I don't think they've ever been washed in between paintings.
The exterior paint has needed scraping and new paint for years, especially the two doorways on the side of the building. Of course since there's multiple owners of different parts of the building it's that much harder to coordinate things like that. I hear that the other owner (besides CATCH) has been trying to get a grant or something from the historical preservation folks and/or the city to pay for external renovations.
In the mean time what would be a beautiful former hotel sits here neglected and uncared for. Now that I think about it, I'm feeling pretty neglected too.
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Monday, January 7, 2008
After Tomorrow
Things will be quieting down here in New Hampshire (until November).
For me (and my neighbors here at the Endicott Hotel on Main St. Concord) that means figuratively and literally. Over the past several days (since the Iowa Caucus) the political supporters have been out on the streets like I've never experienced since I moved here in 1979.
The morning of the Iowa Caucus I was awakened by someone beating a snare drum out front. I assume it was a Ron Paul supporter as they were the only ones out that day. It was a frigid day but sunny, and the Paul faithful were out en masse here in Concord.
Since then it's been crazy and noisy, starting around 8 AM and lasting all day long. Horns honking, sometimes blaring all the way down Main Street, groups of supporters chanting or yelling, sometimes to cars going by, other times at each other.
As I said, I've never seen enthusiasm like this here in Concord before the primary, or before the general election. Despite the noise I think it's great to see so many (mostly younger) people out participating in the political process and working for their candidate.
Much of this enthusiasm is undoubtedly due to the unprecedented failure of President Bush and the torturous last seven years. The combination of an unnecessary war that many were fooled into supporting until the truth became evident, an unduly secretive and deceptive President and Vice President, seemingly endless scandals in the Republican party, and a Republican leadership that either looked the other way or was complicit in a plan to dominate and marginalize the opposing party. All the while rubber stamping everything the President asked for, whether legal or not.
With the price of oil and gasoline tripling, real estate in trouble, the NSA allowed to spy on Americans uncontrolled, billions of dollars spent in Iraq but unnaccounted for, New Orleans neglected, incompetant political appointees heading critical agencies, the Justice Department politicized, and much of the rest of the world now fearful and wondering how far down the road to crazytown Bush will drive the war wagon. Oh, and I almost forgot the disregard and obvious contempt for the Constitution, the Geneva Convention, and the rule of law in general as it pertains to Bush's imperial presidency, and the disdain for the poor and the social programs that help them, not to mention the neglect of the veterans that Bush needlessly sent into harms way. Is it any wonder that there is this massive call for change?
As I've heard others say, the President promised to unite the country, but it didn't happen the way he said it would (did anything?).
In the end he did succeed in uniting 80% of the country.... in opposition to him and his failed policies.
After all that has happened over the past seven years, why would any sane, caring person even consider voting for another Republican?
Now for those who need information on where to vote, registration information, absentee voting, etc. here's a link to the City of Concord's "Elections" web site.
Now VOTE !
For me (and my neighbors here at the Endicott Hotel on Main St. Concord) that means figuratively and literally. Over the past several days (since the Iowa Caucus) the political supporters have been out on the streets like I've never experienced since I moved here in 1979.
The morning of the Iowa Caucus I was awakened by someone beating a snare drum out front. I assume it was a Ron Paul supporter as they were the only ones out that day. It was a frigid day but sunny, and the Paul faithful were out en masse here in Concord.
Since then it's been crazy and noisy, starting around 8 AM and lasting all day long. Horns honking, sometimes blaring all the way down Main Street, groups of supporters chanting or yelling, sometimes to cars going by, other times at each other.
As I said, I've never seen enthusiasm like this here in Concord before the primary, or before the general election. Despite the noise I think it's great to see so many (mostly younger) people out participating in the political process and working for their candidate.
Much of this enthusiasm is undoubtedly due to the unprecedented failure of President Bush and the torturous last seven years. The combination of an unnecessary war that many were fooled into supporting until the truth became evident, an unduly secretive and deceptive President and Vice President, seemingly endless scandals in the Republican party, and a Republican leadership that either looked the other way or was complicit in a plan to dominate and marginalize the opposing party. All the while rubber stamping everything the President asked for, whether legal or not.
With the price of oil and gasoline tripling, real estate in trouble, the NSA allowed to spy on Americans uncontrolled, billions of dollars spent in Iraq but unnaccounted for, New Orleans neglected, incompetant political appointees heading critical agencies, the Justice Department politicized, and much of the rest of the world now fearful and wondering how far down the road to crazytown Bush will drive the war wagon. Oh, and I almost forgot the disregard and obvious contempt for the Constitution, the Geneva Convention, and the rule of law in general as it pertains to Bush's imperial presidency, and the disdain for the poor and the social programs that help them, not to mention the neglect of the veterans that Bush needlessly sent into harms way. Is it any wonder that there is this massive call for change?
As I've heard others say, the President promised to unite the country, but it didn't happen the way he said it would (did anything?).
In the end he did succeed in uniting 80% of the country.... in opposition to him and his failed policies.
After all that has happened over the past seven years, why would any sane, caring person even consider voting for another Republican?
Now for those who need information on where to vote, registration information, absentee voting, etc. here's a link to the City of Concord's "Elections" web site.
Now VOTE !
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Monday, December 31, 2007
More Snow - Still No Parking Provided For Residents
Oh Look, It's snowing AGAIN....
The crews that clear the snow must be wondering if this pace is going to continue all winter!
Come to think of it, their families must be asking the same thing.
Personally, since I've decided to park in the parking garage whenever it snows it's costing me a lot of extra cash. At $4.00 per day (opposed to the $2.00 it was before the city doubled their rates!) it adds up fast for someone on a small fixed income. There should be some way for the city to make this less of a burden on low income citizens as it's essentially a flat tax, which is inherently unfair to low income citizens if it isn't offset somehow. And for the residents of the Endicott who for some terrible reason aren't provided with any place to park by our landlord (CATCH) it's doubly troubling. For residents who are mostly low income Section 8 recipients it's truly unconscionable for an organization like CATCH to neglect this issue. In the 5+ years I've lived here the additional money I've had to spend for parking adds up to hundreds of dollars per year!
The extra cost isn't the only thing either. The daily threat of getting our cars towed is one more unnecessary burden we have to live with. To try to ease the cost, and because most of us just can't afford to pay to park in a metered spot every weekday, we park across the street in the parking lot for the strip mall on Storrs St. despite the signs warning that it's for store patrons only. I've been towed once and it cost me $150 to get my car back!
Take a minute and picture yourself having a small fixed income where every single dollar is budgeted. Then picture yourself having your car towed and held (for ransom) unless you can somehow come up with $150. Don't forget, they're also charging you a daily storage fee, so the longer it takes you to get the money (if you even can) the more it costs you. Imagine if you had to wait the better part of a month until you get some money again to be able to get your car back. How much is that going to be? Will you have enough left over to pay rent or buy groceries? What about getting to work, going to doctors appointments, or if you have kids?
These days unless you have someone you can borrow the money from you might be forced to go to a 'Payday Lender' and pay a huge interest rate (20%?) to get your car back.
Before I moved into the Endicott I sat down with the property manager from Hodges (our former management company) and when I asked about parking she indicated that 'they were in negotiations to try and procure parking for us'. That sounded hopeful, and because I'd already spent over a year on a waiting list I wasn't going to refuse the apartment!
Since that day (in addition to the property manager) I've contacted Dave Florence in the parking department, Allan Bennett who represents Ward 6, Matt Walsh, the city planner, and even the property manager (Heritage Realty in Mass.) for the strip mall to try to get us some parking, all to no avail.
Well, that's not entirely accurate. Dave Florence did offer Endicott residents first dibs on reserved parking in the new parking garage. In case you're wondering, the rates for leased spaces in the Capital Commons parking garage are "$1,344 per year for a covered space and $1,044 per year for an uncovered space". While that offer was better than nothing, personally if I could afford to pay that I wouldn't be on Section 8!
It's bad enough that this situation has existed as long as it has, but to let it continue to without some relief for people who already have more than enough to worry about will be callous and unnecessary. C'mon CATCH (and the city of Concord), please step up to the plate and put an end to this situation ASAP.
The crews that clear the snow must be wondering if this pace is going to continue all winter!
Come to think of it, their families must be asking the same thing.
Personally, since I've decided to park in the parking garage whenever it snows it's costing me a lot of extra cash. At $4.00 per day (opposed to the $2.00 it was before the city doubled their rates!) it adds up fast for someone on a small fixed income. There should be some way for the city to make this less of a burden on low income citizens as it's essentially a flat tax, which is inherently unfair to low income citizens if it isn't offset somehow. And for the residents of the Endicott who for some terrible reason aren't provided with any place to park by our landlord (CATCH) it's doubly troubling. For residents who are mostly low income Section 8 recipients it's truly unconscionable for an organization like CATCH to neglect this issue. In the 5+ years I've lived here the additional money I've had to spend for parking adds up to hundreds of dollars per year!
The extra cost isn't the only thing either. The daily threat of getting our cars towed is one more unnecessary burden we have to live with. To try to ease the cost, and because most of us just can't afford to pay to park in a metered spot every weekday, we park across the street in the parking lot for the strip mall on Storrs St. despite the signs warning that it's for store patrons only. I've been towed once and it cost me $150 to get my car back!
Take a minute and picture yourself having a small fixed income where every single dollar is budgeted. Then picture yourself having your car towed and held (for ransom) unless you can somehow come up with $150. Don't forget, they're also charging you a daily storage fee, so the longer it takes you to get the money (if you even can) the more it costs you. Imagine if you had to wait the better part of a month until you get some money again to be able to get your car back. How much is that going to be? Will you have enough left over to pay rent or buy groceries? What about getting to work, going to doctors appointments, or if you have kids?
These days unless you have someone you can borrow the money from you might be forced to go to a 'Payday Lender' and pay a huge interest rate (20%?) to get your car back.
Before I moved into the Endicott I sat down with the property manager from Hodges (our former management company) and when I asked about parking she indicated that 'they were in negotiations to try and procure parking for us'. That sounded hopeful, and because I'd already spent over a year on a waiting list I wasn't going to refuse the apartment!
Since that day (in addition to the property manager) I've contacted Dave Florence in the parking department, Allan Bennett who represents Ward 6, Matt Walsh, the city planner, and even the property manager (Heritage Realty in Mass.) for the strip mall to try to get us some parking, all to no avail.
Well, that's not entirely accurate. Dave Florence did offer Endicott residents first dibs on reserved parking in the new parking garage. In case you're wondering, the rates for leased spaces in the Capital Commons parking garage are "$1,344 per year for a covered space and $1,044 per year for an uncovered space". While that offer was better than nothing, personally if I could afford to pay that I wouldn't be on Section 8!
It's bad enough that this situation has existed as long as it has, but to let it continue to without some relief for people who already have more than enough to worry about will be callous and unnecessary. C'mon CATCH (and the city of Concord), please step up to the plate and put an end to this situation ASAP.
Monday, December 24, 2007
Holiday Thoughts on Christmas Eve
I want to wish everyone a happy and healthy holiday season.
I'm celebrating a traditional but solitary New England Christmas here in New Hampshire, missing my father greatly but recalling wonderful Christmas memories from childhood.
The traditional reading of "The Night Before Christmas" and "How the Grinch Stole Christmas", remembering how hard it was to get to sleep on Christmas eve listening for any faint sound that might actually be Santa on the roof and the rush of anticipation in my belly. Also waking up early on Christmas morning, wondering if it's too early to wake mom and dad to get the day started, then feeling like it's taking them forever while they make their coffee and have a bit of breakfast before finally gathering around the tree to see if your wishes had been answered by Santa.
I'm also thinking of all the people who might not be having a 'merry' Christmas for whatever reason, including those not able to be with their loved ones for the holidays and those who can't afford to get their kids what they've been asking for the past year. And most recently, the employees who have found themselves suddenly without their jobs just before Christmas.
To many of those folks, remember that there are people out there who care, and tomorrow's always a new day.
And as my father would always say to me when times were tough, "this too shall pass", then he'd remind me to "keep smiling".
Bless you Dad.
And bless all of you, one and all..
I'm celebrating a traditional but solitary New England Christmas here in New Hampshire, missing my father greatly but recalling wonderful Christmas memories from childhood.
The traditional reading of "The Night Before Christmas" and "How the Grinch Stole Christmas", remembering how hard it was to get to sleep on Christmas eve listening for any faint sound that might actually be Santa on the roof and the rush of anticipation in my belly. Also waking up early on Christmas morning, wondering if it's too early to wake mom and dad to get the day started, then feeling like it's taking them forever while they make their coffee and have a bit of breakfast before finally gathering around the tree to see if your wishes had been answered by Santa.
I'm also thinking of all the people who might not be having a 'merry' Christmas for whatever reason, including those not able to be with their loved ones for the holidays and those who can't afford to get their kids what they've been asking for the past year. And most recently, the employees who have found themselves suddenly without their jobs just before Christmas.
To many of those folks, remember that there are people out there who care, and tomorrow's always a new day.
And as my father would always say to me when times were tough, "this too shall pass", then he'd remind me to "keep smiling".
Bless you Dad.
And bless all of you, one and all..
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My Favorite Card

"Hathy Holidayth".
The first thing I like is that it looks a bit like I did back when I was a little kid.
The other thing is his resemblance to the younger brother in the classic Christmas movie "A Christmas Story" who also froze his tongue to a metal pole. The only thing missing are the kids gathered around him laughing.
So here's to wishing everyone "Hathy Holidayth"!
Here's the info from the back of the card (with my comments added):
Contemporary American Photographers
Photograph [Copyright] 1994 Joe Lampi (<- This guy is good)
Dublin Productions (<- really neat site w/ Flash, check out the photos)
Frothen Thung
[Copyright] Palm Press, Inc. 1995 (<- Interesting cards)
1442A Walnut Street #120
Berkeley, California 94709
Thursday, December 20, 2007
Whoever Shoveled The Alleyway, THANK YOU!
Whoever did the shoveling in our alleyway this morning was great!
Maybe it was my imagination, but it seemed like they were trying to do it without disturbing the residents up above.
If I could afford it I would have 'tipped' them for being so conscientious! And if I wasn't half-asleep (and trying to remain that way) I would at least have thanked them [quietly].
It's much easier putting up with the seasonal noises like clearing snow if you know someone's at least trying to minimize their part.
Readers should keep in mind that those of us living on the south side of the Endicott building have endured over a year of construction noise, dust, and at times extreme vibrations while the Concord Commons building was being built.
As I've written before, I've gone through two air conditioners that have prematurely died from all the fine dirt that settled on our building during the construction, and what used to be (when I moved in) a nice bright apartment, is now dark, with a view of a brick wall and the unfinished floors of the Concord Commons building.
On another note, I thought I'd share my latest experience with the new parking garage.
I've been parking my car inside the new parking garage every time it's snowed to stay out of the way of Brochu's snow plows in the Market Basket parking lot where most of us park. After having Lenny(?) (he said he was Red's son) plow snow into all four sides of my little hatchback one time, and then curse me out* when I asked him about it, I've decided to pay the cost of parking instead of going through that again.
That experience aside, during the last big storm several days ago I parked in the new parking garage over the weekend. When I went to leave (Tuesday I believe) I had a envelope on my windshield containing a letter from the parking department and a parking stub to use.
You see the parking gate had to be left up during the storm, so there were cars inside that didn't get a stub/ticket when they entered. I thought it was great that the parking division went to the trouble of providing a parking stub and letter** explaining the situation. What they might not have accounted for though, were the folks like me who didn't leave on Monday morning.
When I took their supplied ticket stub and tried leaving, the system wouldn't let me. So, I went up to the 3rd floor pay station and stuck the ticket in to see if I had to pay something. The ticket popped back out with a message telling me to "See the cashier". Huh? I thought what 'cashier'?
I then tried calling the Concord police/parking department, twice, no answer, the phone system just sent me back to the beginning of the automated message....
By this time I was really frustrated. I had a doctor's appointment at 1 PM and it was 12: 55! My car and I were being held hostage inside the garage! Finally, thanks to another resident of the Endicott who was there paying he suggested that I try the 'call-box' down at the exit gate. I'd forgotten all about that in my panic so I thanked him and rushed down to the exit and pushed the button. After a short delay a helpful woman listened to my plight but had never heard of the "See cashier" message I'd received when trying to pay (I wish I had my camera so that I could have taken a picture),
and finally lifted the gate manually (by remote from PD). She was great and wished me good luck as I sped off to my appointment.
When I returned later that day to park inside again (because of ANOTHER expected snow) there was a serviceman already there to check the system! I must say even though there are obviously some bugs to work out with the new garage (and hopefully some additional pay stations) the parking department is staying on top of the situation. Now they need to work on their phone system! It's not good when you can't get someone on the line and you're caught in a unending phone system circle.
I'm sure Dave Florence (of the parking dept.) will adjust his procedures accordingly for the next big snow storm that will surely come. Every time I've dealt with him (and everyone else in the parking division for that matter) he's been pleasant to deal with and quick to respond.
* The younger Brochu said that if I continued to complain that he'd "make sure nobody from the Endicott could park there"... and since it was about a week before Christmas he added "Merry F****** Christmas!". Nice, huh?
---------------------------------------------------------------
**Copy of parking letter:
Monday, December 17, 2007
Due to the fact that the entry gate was left in an open position it is likely that you do not have an exit ticket for the parking garage. Please use the ticket enclosed with this note as you exit ticket from the garage. This ticket DOES NOT need to be processed at the Automatic Pay Station - simply insert into the exit gate verifier and the gate will open.
Thank you for your use of the Capital Commons Garage. Please contact the Parking Control Unit with any questions about the facility.
Sincerely,
Dave Florence
-----------------------------------------------------------
Maybe it was my imagination, but it seemed like they were trying to do it without disturbing the residents up above.
If I could afford it I would have 'tipped' them for being so conscientious! And if I wasn't half-asleep (and trying to remain that way) I would at least have thanked them [quietly].
It's much easier putting up with the seasonal noises like clearing snow if you know someone's at least trying to minimize their part.
Readers should keep in mind that those of us living on the south side of the Endicott building have endured over a year of construction noise, dust, and at times extreme vibrations while the Concord Commons building was being built.
As I've written before, I've gone through two air conditioners that have prematurely died from all the fine dirt that settled on our building during the construction, and what used to be (when I moved in) a nice bright apartment, is now dark, with a view of a brick wall and the unfinished floors of the Concord Commons building.
On another note, I thought I'd share my latest experience with the new parking garage.
I've been parking my car inside the new parking garage every time it's snowed to stay out of the way of Brochu's snow plows in the Market Basket parking lot where most of us park. After having Lenny(?) (he said he was Red's son) plow snow into all four sides of my little hatchback one time, and then curse me out* when I asked him about it, I've decided to pay the cost of parking instead of going through that again.
That experience aside, during the last big storm several days ago I parked in the new parking garage over the weekend. When I went to leave (Tuesday I believe) I had a envelope on my windshield containing a letter from the parking department and a parking stub to use.
You see the parking gate had to be left up during the storm, so there were cars inside that didn't get a stub/ticket when they entered. I thought it was great that the parking division went to the trouble of providing a parking stub and letter** explaining the situation. What they might not have accounted for though, were the folks like me who didn't leave on Monday morning.
When I took their supplied ticket stub and tried leaving, the system wouldn't let me. So, I went up to the 3rd floor pay station and stuck the ticket in to see if I had to pay something. The ticket popped back out with a message telling me to "See the cashier". Huh? I thought what 'cashier'?
I then tried calling the Concord police/parking department, twice, no answer, the phone system just sent me back to the beginning of the automated message....
By this time I was really frustrated. I had a doctor's appointment at 1 PM and it was 12: 55! My car and I were being held hostage inside the garage! Finally, thanks to another resident of the Endicott who was there paying he suggested that I try the 'call-box' down at the exit gate. I'd forgotten all about that in my panic so I thanked him and rushed down to the exit and pushed the button. After a short delay a helpful woman listened to my plight but had never heard of the "See cashier" message I'd received when trying to pay (I wish I had my camera so that I could have taken a picture),
and finally lifted the gate manually (by remote from PD). She was great and wished me good luck as I sped off to my appointment.
When I returned later that day to park inside again (because of ANOTHER expected snow) there was a serviceman already there to check the system! I must say even though there are obviously some bugs to work out with the new garage (and hopefully some additional pay stations) the parking department is staying on top of the situation. Now they need to work on their phone system! It's not good when you can't get someone on the line and you're caught in a unending phone system circle.
I'm sure Dave Florence (of the parking dept.) will adjust his procedures accordingly for the next big snow storm that will surely come. Every time I've dealt with him (and everyone else in the parking division for that matter) he's been pleasant to deal with and quick to respond.
* The younger Brochu said that if I continued to complain that he'd "make sure nobody from the Endicott could park there"... and since it was about a week before Christmas he added "Merry F****** Christmas!". Nice, huh?
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**Copy of parking letter:
Monday, December 17, 2007
Due to the fact that the entry gate was left in an open position it is likely that you do not have an exit ticket for the parking garage. Please use the ticket enclosed with this note as you exit ticket from the garage. This ticket DOES NOT need to be processed at the Automatic Pay Station - simply insert into the exit gate verifier and the gate will open.
Thank you for your use of the Capital Commons Garage. Please contact the Parking Control Unit with any questions about the facility.
Sincerely,
Dave Florence
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